Your Docebo Product Updates

For those using custom, secondary and email domains, a new management feature is available allowing for a unified configuration interface of:

• Custom, secondary and email domains
• Email senders
• SPF records
• DKIM records
• Docebo-managed SSL certificates
• Self-supplied SSL certificates

This feature replaces the corresponding platform management apps and advanced settings. Learn more in Docebo Help.

Power Users can now manage other Power Users when assigned to them as users according to the profiles assigned to them as resources. Depending on the permissions granted by the Superadmin, they can create and manage the Power Users they have created and/or also manage the Power Users created by other users from the Power Users menu. This improvement addresses an idea with 44 votes.

The Survey-Individual Answers custom report is now available to provide you with more data on your platform use: the new report shows the individual answers to all the questions of completed surveys, in all courses.

For better management of skills, they are now included in custom reports through a new field called Skills in Course available among the report View Options (Course Fields section). This field will be available for the following report types:

• Users – Courses
• Groups/Branches – Courses
• Sessions – Users Statistics
• Users – ILT Sessions
• Courses – Users
• Users – Course Enrollment Time

For those using channels, when duplicating them, you can now also configure the option to duplicate the source channel visibility settings. In addition, as communicated on September 11, 2023, when using the POST /share/v1/admin/channels/channel_id/duplicate API to duplicate channels and their content, a new boolean parameter called copy_visibility is available to manage the porting of the visibility settings of the source channel for the duplicated channel. If the copy_visibility parameter is set to false, the visibility will be set to “All groups and branches” by default. In addition, the duplicated channel will have the same content and the same experts as the source channel only if the assign_same_content and the assign_same_experts parameters are set to true.

For those using the new course page, the learning plan page for enrolled users now shows the description of the courses composing the learning plan when learners click on the down arrow at the right of the course area in the Courses in the learning plan section.

For those using the new course page, if an HTML, LTI, or Google Drive training material is set to be marked as complete upon opening and the same training material is the last lesson or the end object marker of the course, the platform will inform the learner about the course completion with a banner on the top of the player instead of opening a new page so that learners can still view the training material they have just opened.

When changing the platform language in the My profile page, Preferences tab, the Save changes with platform reload pop-up that opens to confirm your choice has been improved with an accessible name and a hint for the X button (close).

For those using Shape, translation management has been revamped to be more user-friendly, extend AI translation to all types of scenes, and enable the localization of media assets.

As communicated on May 15, 2023, and on July 24, 2023, for those using Docebo Connect, on December 31, 2023, Workato will be deactivating all webhooks where the URL begins with www.workato.com, instead switching to a URL beginning with either webhooks.workato.com or webhooks.eu.workato.com depending on the hosting region of your platform. Please make sure that all your recipes and Docebo Webhooks are pointing to the new, region dependent, URL. For more information please see the chapter on Migrating the Webhooks URL in the Docebo Connect Knowledge Base article.

For those using the Docebo for BlueJeans integration, please note that Verizon has announced the service will be retired in 2024. Once the product has been sunset by Verizon, the Docebo for BlueJeans integration will no longer function. For more information please see BlueJeans is Being Sunset on the BlueJeans by Verizon blog. Docebo for Bluejeans support will end on July 1, 2024, the integration will reach its end of life on December 31, 2024.

We have updated the Docebo accessibility conformance reports after releasing some improvements:

• For those who have NOT activated the new course page: Docebo Learn Accessibility Conformance Report (VPAT)
• For those who have activated the new course page: Docebo Learn Accessibility Conformance Report (VPAT) for the New Course Page 

In addition, we have fixed the heading structure of the All Results page of the global search. Find out more.

As communicated on September 11, 2023, in order to improve the platform security, users will no longer have the possibility to include images from external URL links (embedded in the HTML) in the certificate templates. This restriction will apply to newly created certificate templates as well as existing certificate templates. When downloading certificate templates containing external images, the images will be replaced by placeholders. This restriction does not apply to background images. Learn more about certificates.

For those inserting HTML content in the answers of  single choice, multiple choice and inline choice test questions, we have fixed some rendering inconsistencies.

Starting on November 27, 2023, it is no longer possible to use the API endpoint manage/v1/managers/candidates with the method GET unless the Automatic Notification for Team Members and the Auto Suggestion in Automatic Notification options are selected in the platform’s advanced settings for teams and managers. This is a security fix, implemented to ensure greater confidentiality of data.

As communicated on September 11, 2023, for those using the GET learn/v1/courses/{id}/by_category API:

• the disable_catalog_filter parameter will no longer be available meaning that the returned courses will always be subject to the caller’s visibility
• when the ID on an unpublished course is passed, the API will return a 403 error instead of a success message

Contrary to what was communicated on June 26, 2023, the old Audit Trail app (reachable from the Reports page) will no longer be available starting from the end of February 2024.

The new Audit Trail functionality (found in the Settings section of your Admin Menu) will be the only functionality available and to be used. 

• If you have not done so already, we strongly recommend switching to the new Audit Trail starting from now. No action is required from your part  to activate it as the new Audit Trail page is already available in the Settings section of your Admin Menu
• If you have built integrations with the old Audit Trail app, you need to migrate these integrations to the new Audit Trail APIs or through Webhooks
• As of January 1st 2023, the new Audit Trail equivalently records the same events tracked by the old Audit Trail.  You will find all the events that took place after this date in the new Audit Trail. 
• All the events found in the old Audit Trail app will be archived and transferred to a dedicated section of the new Audit Trail. You will be able to access all the events that took place before 2023 from the Archive folder.