Description
Create user profiles in Docebo Learn LMS or enroll users into training courses and learning content based on their interaction with your customer support team in your Zendesk SaaS platforms. By leveraging this integration, you can enroll your customer support agents into training based on their usage of Zendesk to ensure your customer-facing teams are enabled and ready to provide your customers with the best possible experience.
Workflows
1. Create new learner based on Zendesk ticket
2. Create new Zendesk ticket based on LMS interaction
3. Share Zendesk data into Docebo Learn LMS